Published Monday, 9 November 2026 · Bali time (UTC+8)
Indonesia’s immigration authorities have announced temporary maintenance of the government Non-Tax State Revenue (PNBP) payment system on Monday, 9 November 2026. Online visa services, including application submission and payment, may be unavailable while maintenance is in progress.
Visa applications planned for 9 November are expected to be submitted on 10 November 2026 or later, once the government system is operational again. Estimated issuance dates may therefore shift.
How does this affect your visa application?
- New submissions: Applications scheduled for Monday may be postponed until the government service is restored.
- Estimated completion dates: Please allow for a possible delay of at least one working day. The exact impact depends on how long maintenance continues.
- Urgent or priority applications: Government payment and submission restrictions may affect these applications too.
- Existing applications: Any change to an application already being processed will depend on its current status and the government’s operations.
This interruption concerns the Indonesian government immigration and payment systems, not Flado’s own application portal. We will continue handling incoming requests and proceed with government submissions as soon as the relevant services are available.
Travelling urgently? Visa on Arrival may be an option
Visa on Arrival (VoA) at eligible Indonesian entry checkpoints remains available, according to the government’s maintenance notice. Visa-exempt entry also remains available for eligible travellers.
If your nationality, purpose of visit and entry point qualify, obtaining a VoA on arrival may be an alternative when you cannot wait for online processing.
Please note: A Visa on Arrival issued at an airport or other eligible entry point is not the same as an electronic Visa on Arrival (e-VOA). Online e-VOA applications and payments may also be affected by the maintenance. Check your eligibility and travel requirements before departure.
Start your Indonesia visa application with Flado
Our online portal remains available for receiving visa requests. Prepare your application now; government submission and payment can proceed when the immigration system becomes available again.
Open Flado Visa Portal → Submitting a request to Flado does not mean it has already been filed with Indonesian Immigration.We are monitoring the situation and will resume pending government submissions once services are restored. We appreciate your understanding and apologize for delays outside our control.
