SKTT and KTP-OA: Residency Documents for Foreigners in Indonesia – Visa Agency

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SKTT and KTP-OA: Residency Documents for Foreigners in Indonesia

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What is an SKTT and why do you need it?

An SKTT (Surat Keterangan Tempat Tinggal) is an official certificate issued by the Dukcapil (Civil Registration Office) confirming your residential address in Indonesia.

It is often required to:

By law, every foreign national holding a KITAS must obtain an SKTT within 14 days after the visa is issued (or after arrival, if the KITAS was processed offshore).
This requirement is stated in Peraturan Mendagri No. 74/2022 and UU No. 24/2013 (Pasal 91(2)).

In practice, many expats only apply for SKTT when they need to renew their KITAS or handle local paperwork.
However, we recommend applying early — it’s simple, keeps you compliant, and avoids problems with banks or local offices.

How to get an SKTT

You must visit your local Dukcapil office (Civil Registration Office) according to your registered domicile.

On Bali, the main Dukcapil offices are located in:

Documents required:

  • Passport
  • Photo
  • STM (police report): same day
  • Domicile letter (banjar): 1–3 working days
  • KITAS
  • Previous SKTT (if available)
  • Work permit (if applicable)
  • Sponsorship documents (KTP and Kartu Keluarga/KK) — this is not your visa sponsor, but an Indonesian citizen living in the same district (kecamatan) as your registered address
  • Marriage Certificate (Buku Nikah / Akta Nikah)
  • Completed forms

Official references:

Processing time:

Fees:

  • Dukcapil service: free
  • Flado assistance (Bali, e.g., parts of Badung): 2,500,000 IDR

Dukcapil also manages birth, death, and marriage certificates; issues KTP-OA for KITAP holders; and records foreigners born in Indonesia.

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The nuances of obtaining an SKTT

The most important condition is that your KITAS address must exactly match your current place of residence, which is verified through the domicile letter from your banjar.

If both addresses match — you can apply for SKTT directly.
If they differ — you’ll first need to update your KITAS address through a mutasi alamat (address change) at Immigration.

Flado Indonesia can assist with address change procedures for 1,500,000 IDR.

Many foreigners delay SKTT until their next KITAS renewal, but by law it should be obtained within 14 days of receiving the KITAS.
De-facto, enforcement is flexible, but legal compliance remains your responsibility.

Who can assist locally

Since SKTT is a local civil registration process, it often requires help from someone within the same area — for example, your Indonesian landlord, neighbor, or banjar office.
This is normal practice in Indonesia, especially when politely explained and acknowledged.

Flado can assist with SKTT services in certain areas (e.g., parts of Badung).
For other regions, we’ll help prepare all forms and supporting documents, while you submit them personally to the local Dukcapil.

KTP-OA for KITAP holders

After obtaining a KITAP (permanent stay permit), foreigners are eligible for a resident card called KTP-OA (Kartu Tanda Penduduk Orang Asing).
It’s issued by the same Dukcapil office and contains a unique NIK (Nomor Induk Kependudukan), similar to an Indonesian citizen’s ID number.

To apply for a KTP-OA, you’ll need:

  • Passport
  • Valid KITAP
  • Your Family Card (Kartu Keluarga / KK)
  • Domicile letter or SKTT

KTP-OA is valid for the entire duration of your KITAP and serves as proof of legal residence for foreigners.
Unlike SKTT (which is temporary and linked to KITAS), the KTP-OA is considered a permanent civil document and grants access to many government and private services.

Important data protection policy

Flado Indonesia takes document security seriously.
We do not release sponsor or company documents without:

  1. A clear, verifiable purpose,
  2. Completion of required internal forms, and
  3. Confirmation of payment for the related service.

All documents from Flado are prepared only for official submission to the relevant authorities, not for private distribution.

Mandatory payment notice:
Flado assistance (full or partial) for SKTT processing costs 2,500,000 IDR, which includes form preparation, documentation, and providing visa sponsor documents.

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