Visa fee payments were temporarily interrupted on 9 November, delaying some Flado submissions. This week’s update also covers the BPJS document check in Denpasar, employment on a spouse-sponsored stay permit, and two investor permit cases.
eVisa maintenance: filing expected from 10 November
On 9 November, the eVisa portal announced maintenance of the government fee payment system (PNBP). We expect to file the affected Flado applications on 10 November at the earliest, once government payments and filing resume. Estimated issuance dates may shift, including for priority orders. If you’ve already paid Flado, check your order status before paying again.
Travelling soon? According to the notice, eligible travellers can still use visa-free entry or obtain a Visa on Arrival (VoA) at designated entry points. Check your passport, travel purpose and port of entry before relying on either option. Online e-VOA applications and payments may also be affected. The Flado portal is still accepting requests; we will submit them to Immigration when the government services resume.
For details, read Flado’s 9 November visa maintenance notice.
BPJS Kesehatan: check your JKN coverage before 1 December
BPJS Kesehatan Denpasar asked affected foreign members to update their documents. Its notice warns that membership may be deactivated from 1 December 2026 if the requested update is incomplete. If you already use JKN, check your status and each dependant’s status in Mobile JKN. If you received the notice, confirm the deadline and required documents with BPJS: these may include a passport, current ITAS or ITAP, and RPTKA or employer records where applicable.
The notice concerns affected members in Denpasar. It does not establish a nationwide cutoff for all foreign residents. See Flado’s BPJS guide for workers, investors, remote workers and families.
Spouse KITAS or KITAP: how to take a company job
On 8 November, the Ministry of Manpower’s SENTA publication explained how existing rules apply to foreigners sponsored by an Indonesian spouse. For company employment, the employer generally needs approved RPTKA. Eligible applicants may be able to keep their family stay permit and apply to Immigration to add the work activity (Rangkap Kegiatan, also called Concurrent Activity).
Have your marriage certificate, current permit, proposed job title and employer details ready. Start with our guide to employment on a spouse KITAS or KITAP or estimate the cost for an existing permit. Have freelance or self-employed work checked individually before you start.
Investor KITAS: check the company behind the permit
On 5 November, Denpasar Immigration Detention Centre reported that an Investor ITAS was cancelled and its holder was deported on 4 November after a review of information about the company and the investor’s role. On 6 November, Juanda Immigration reported a separate investigation, begun in October, into suspected discrepancies involving the sponsor, business address and banking records. Those findings are still allegations in the published release.
For Investor KITAS applications and renewals, check that the company registration, operating address, investment records and the applicant’s actual role match. These cases show what Immigration can check under existing rules.
Border checks and other visa procedures
On 5 November, Indonesia’s police and Immigration launched I-GHAS 24/7 to help border officers check international wanted-person alerts faster. The announcement sets no new form or document requirement for ordinary travellers.
See the Flado portal for service prices, or read our visa extension guide if you’re already in Indonesia.
